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1. Custom Design/Computer Assisted Design
- CAD/CAM Design: Using 3D modeling software to create a digital version of a piece before it is cast.
- Custom Casting: Pouring molten precious metal into a mold to create a unique mounting.
- Repurposing Heirloom Jewelry: Taking stones from an old or broken piece and setting them into a modern design.
- Hand Engraving: Adding personalized dates, names, or patterns to the inside or outside of jewelry.
- Laser Engraving: Adding personalization with precision and accuracy with unique texts/logos.
2. Repairs and Maintenance
- Ring Sizing: Stretching or cutting a ring to make it larger or smaller by adding or removing metal.
- Prong Repair & Re-tipping: Strengthening the metal "claws" that hold stones in place to prevent loss from loose stones.
- Chain & Bracelet Repair: Soldering broken links, repairing or replacing clasps.
- Stone Resetting & Tightening: Securing loose gems or replacing missing stones.
- Professional Cleaning & Polishing: Removing scratches and using ultrasonic/steam cleaners to restore original luster.
- Rhodium Plating: Re-coating white gold with rhodium plating to restore its bright white finish.
3. Watch Services
- Battery Replacement: Replacing cells in quartz watches, often including a pressure test for water resistance.
- Link Removal & Sizing: Adjusting metal bands for a proper fit.
- Overhaul & Servicing: Cleaning, lubricating, and regulating mechanical watch movements to keep correct time.
- Crystal Replacement: Replacing scratched or shattered glass (acrylic, mineral, or sapphire).
4. Appraisals and Documentation for Insurance Purposes
- Insurance Appraisals: Provide a detailed description and "Retail Replacement Value" for insurance coverage.
- Estate Appraisals: Determining the "Fair Market Value" for tax or inheritance distribution.
- Diamond Grading: Sending stones to labs like the GIA for official certification.
5. Specialty Services/Restyling
- Pearl Restringing: Replacing the silk thread in pearl necklaces, usually adding knots between each pearl for security.
- Earring Conversion: Converting pierced earrings to clip-ons (or vice versa).
- Appraisal Consultations: Helping clients understand the quality and history of their collection.